CMIO Roundtable, Part 1: Getting To The Root Of Physician Burnout

It’s amazing. You can find four CMIOs (three currently in the role and one retired) from four very different organizations, but the primary goal is the same: to help accelerate EHR implementation and guide optimization to ensure that systems are being utilized to their full potential, all while seeking to prevent physician burnout.

It’s a rather lofty goal, and it requires an individual with solid interpersonal and communication skills, participating in strategic planning, a solid understanding of the business, and of course, a strong knowledge of both the IT and clinical departments. It takes a certain type to fill this role, and we found four of the best in the industry — Maia Hightower, Brian Patty, Stan Huff, and George Reynolds — to talk about the challenges they face as CMIOs, how the role has evolved, and the skillsets all health IT leaders will need going forward.

In this three-part roundtable discussion, we’ll discuss why it’s critical to get to the root of physician burnout and dissatisfaction; the balancing act CMIOs have in working with vendors to determine where responsibilities fall; the need to act as a bridge between IT and clinicians; how the role of CMIO has gone from “checking boxes” to focusing on the health and well-being of patients; and it comes down to 90 percent communication, 10 percent technical.

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